Refund Policy

PAYMENT, CANCELLATION AND RETURN/REFUND POLICY

 

Payments : Online payments shall only be accepted through third party payment gateway, into the bank account of M/s. Synkron Inc. The processing of payment may take time. A payment shall be said to have been made or received only upon the amount being credited to

M/s. Synkron Inc. bank account. All payments shall be made and received in INR only. We at M/s. Synkron Inc. strive to provide the best possible experience while you associate with us online. 

Your online transaction on www.khasindia.com is secure with the highest levels of transaction security currently available on the Internet. For example all the banks use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our website. www.khasindia.com uses 64 -bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. All credit card and debit card payments on www.khasindia.com are processed through secure and trusted payment gateways managed by leading banks. Banks now use the One Time Password (OTP) service for online transactions, providing an additional layer of security through identity verification.

If you believe that an unauthorized or otherwise problematic transaction has taken place under your account, you agree to notify us immediately, so that we may take action to prevent financial loss. Unless you submit the claim to us within 3 days after the payment, you will have waived, to the fullest extent permitted by law, all claims against us arising out of or otherwise related to the transaction.

If you experience a technical failure or interruption of service that causes your funding transaction to fail, you may request that your transaction be completed at a later time.

All service / transaction charges / processing fee for payments made or received by M/s. Synkron Inc. shall be borne by the person making the payment.

 

Cancellations : In case if you want to cancel your order, please get in touch with our customer support team immediately after placing the order. The refund process will be initiated and the details of the same will be emailed to you immediately. However, the cancellation of orders will be done only if you can cancel your orders within an hour of booking the same order. You are requested to immediately email at : info@khasindia.com along with your order number for any cancellations to be made.

Your orders can also be cancelled if M/s. Synkron Inc. team finds your payments have not been received/ withdrawn. In case the payment for the order is not made, M/s. Synkron Inc. will automatically cancel the order. An email notification is sent to you when we cancel the order. Beyond one hour from the time of placing order no refund/cancellation request for the payment made by any person will be entertained i.e. after the payment is accepted from our Online Payment Gateway service providers unless there is a fraud notification from our Payment Gateway Service Providers.

This Payment and Refund Policy was last modified on 13/01/2019. M/s. Synkron Inc. may revise this Payment, Cancellation and Refund Policy from time to time by posting a revised Payment, Cancellation and Refund Policy on our Website. We reserve the right to modify this Payment, Cancellation and Refund Policy at any time, so we request you to please review it frequently.

 

Returns/Refunds : We at www.khasindia.com believes you should have complete satisfaction with your purchase and hence assure you of our 3 days returns policy on Eatables(Spices and Seeds) in case you find it not upto your expectations in Quality. Please email at info@khasindia.com as soon as you receive the package that you want to return along with the picture of the product. The pack should be company sealed in unopened condition. The company does not hold responsibility once the pack is opened.  Perfumes/fragrances and Soaps are unfortunately Non-Returnables. Customer needs to ship back the product to M/s Synkron Inc. 23 Khanna Market, Lodhi Road, New Delhi – 110003. The product will be checked and amount will be refunded within 3 days of refund approval.